Free shipment for all Hong Kong delivery (MTR stations delivery/ local courier delivery)
All worldwide shipping outside Hong Kong please contact our customer service for the details.
For any special condition, the ordered goods could not be delivered WatchMark Limited would refund.
Cancellation & changes after payment made, WatchMark Limited would charge 20% of listed price as a service charge.
Returns:
Any defect & quality issue which may caused by shipment founded after delivery, please inform WatchMark Limited by email in 24hours, WatchMark Limited would arrange a replacement or repairing.
Credit card payment will be refunded directly to credit card account normally.
WatchMark Limited will decide refunding method.
Under belowcondition, goods cannot be returned
A claim which did not submit contact to our customer service after 24hours of delivery
Personal reason, defections, improper usage, scratching
For all discounted product
Without an official invoice, payment receipt & warranty card
Could not return complete packaging & included parts or gift.
Watchmark hold the right of making decision on any above condition
Warranty :
Terms & condition of warranty could be find on warranty card or check with the supplier.
Warranty period counting starts from purchasing date.
Customers should provide buying receipt for proving purchasing date.
The warrant period counts on the product which has been repaired or replaced is always starting from the purchasing date, not counting from the return of repairing date.
For any disagreement, Watchmark limited hold the final right for decision.
Reprinting invoice & receipt for warrant service would take 3 working days, charge HKD$100 per piece each time