Shipping And Return Policy

Shipping:

• Free shipment for all Hong Kong delivery (MTR stations delivery/ local courier delivery)
• All worldwide shipping outside Hong Kong please contact our customer service for the details.
• For any special condition, the ordered goods could not be delivered WatchMark Limited would refund.
• Cancellation & changes after payment made, WatchMark Limited would charge 20% of listed price as a service charge.

Returns:

• Any defect & quality issue which may caused by shipment founded after delivery, please inform WatchMark Limited by email in 24hours, WatchMark Limited would arrange a replacement or repairing.
• Credit card payment will be refunded directly to credit card account normally.
• WatchMark Limited will decide refunding method.

Under belowcondition, goods cannot be returned

• A claim which did not submit contact to our customer service after 24hours of delivery
• Personal reason, defections, improper usage, scratching
• For all discounted product
• Without an official invoice, payment receipt & warranty card
• Could not return complete packaging & included parts or gift.
• Watchmark hold the right of making decision on any above condition

Warranty :

• Terms & condition of warranty could be find on warranty card or check with the supplier.  
• Warranty period counting starts from purchasing date. 
• Customers should provide buying receipt for proving purchasing date.
• The warrant period counts on the product which has been repaired or replaced is always starting from the purchasing date, not counting from the return of repairing date.
• For any disagreement, Watchmark limited hold the final right for decision.
• Reprinting invoice & receipt for warrant service would take 3 working days, charge HKD$100 per piece each time